TERMS OF SERVICE

Effective Date: June 1st, 2026

Welcome to FitBodyNation NYC (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of the FitBodyNation NYC website, mobile application, classes, memberships, online services, and related platforms, including services provided through Glofox.

By accessing, booking, purchasing, or participating in any services offered by FitBodyNation NYC, you agree to be bound by these Terms.

1. ELIGIBILITY

You must be at least 18 years old to purchase memberships or class packages or participate independently in services offered by FitBodyNation NYC. Minors may participate only with the consent of a parent or legal guardian.

By using our services, you represent that all information you provide is accurate and complete.

2. SERVICES PROVIDED

FitBodyNation NYC offers fitness-related services, including but not limited to:

Private fitness classes
Group fitness classes
Credit-based class packages
Memberships
Online fitness classes and virtual content
Fitness-related events, workshops, and promotions

The format of services may change from time to time based on operational needs, business decisions, or other circumstances. FitBodyNation NYC reserves the right to modify, relocate, suspend, or transition classes between in-person and virtual formats at its sole discretion.

3. MEMBERSHIPS AND CREDIT PACKS

Memberships

Memberships may be offered on a recurring or fixed-term basis. Membership details, pricing, billing frequency, and included services are described at the time of purchase. Membership benefits and included services may be adjusted to accommodate temporary operational changes, including a transition to virtual programming.

Credit Packs

Credit packs may be used toward eligible private or group classes. Credits are non-transferable unless otherwise stated.

Unused credits or memberships may expire according to the terms presented at the time of purchase.

4. PAYMENTS AND BILLING

Payments for memberships, class packages, and services may be processed through:

The FitBodyNation NYC website
The FitBodyNation NYC mobile application
Glofox or other authorized third-party booking/payment platforms

By providing payment information, you authorize FitBodyNation NYC and its payment processors to charge the applicable fees.

All prices are subject to change at any time.

You are responsible for ensuring your payment information remains current and valid.

5. Cancellation and Refund Policy

Class Cancellations

Clients are responsible for canceling scheduled classes within the cancellation window stated during booking. Failure to cancel within the permitted timeframe may result in forfeiture of credits, fees, or session charges.

Membership Cancellations

Membership cancellation requests must be submitted according to the cancellation procedures communicated at the time of enrollment.

Refunds

Unless otherwise required by law, all purchases are final. Refunds are not guaranteed and may be granted solely at the discretion of FitBodyNation NYC.

No refunds will be provided for:

Unused memberships
Unused class credits
Missed classes
Partial membership periods

A temporary transition from in-person to virtual services does not automatically entitle members to a refund, provided comparable services continue to be offered

6. Health and Medical Disclaimer

By participating in any services provided by FitBodyNation NYC, you acknowledge that physical exercise carries inherent risks.

You represent that you are physically capable of participating in fitness activities and have consulted with a physician when appropriate.

FitBodyNation NYC does not provide medical advice, diagnosis, or treatment. Any information provided through classes, online content, instructors, or the website is for informational and educational purposes only.

If you experience pain, dizziness, shortness of breath, or other medical concerns during participation, you should discontinue activity immediately and seek medical attention.

7. Assumption of Risk and Liability Waiver

You voluntarily participate in fitness classes, training sessions, and related activities at your own risk.

You acknowledge and accept the risks associated with physical exercise, including but not limited to:

Muscle strains
Sprains
Falls
Physical injury
Illness
Serious bodily injury
Death

To the fullest extent permitted by law, you release and hold harmless FitBodyNation NYC, its owners, employees, trainers, contractors, affiliates, and agents from any claims, liabilities, damages, or expenses arising from your participation in services or use of facilities, equipment, online content, or platforms.

This waiver applies whether participation occurs in person, online, or through virtual classes.

8. User Conduct

You agree not to:

Disrupt classes or services
Harass instructors, staff, or other participants
Misuse the website, app, or booking systems
Share account access with unauthorized users
Engage in unlawful or fraudulent conduct

FitBodyNation NYC reserves the right to suspend or terminate access to services for violations of these Terms.

9. Intellectual Property

All content provided by FitBodyNation NYC, including but not limited to:

Logos
Branding
Videos
Training materials
Workouts
Graphics
Website content
App content
Online classes

is owned by or licensed to FitBodyNation NYC and is protected by intellectual property laws.

You may not reproduce, distribute, record, modify, or commercially exploit any content without prior written permission.

10. Online Classes and Digital Content

Access to online classes or virtual content is provided solely for personal, non-commercial use.

Recording, reproducing, redistributing, or publicly sharing online classes or digital content is prohibited.

FitBodyNation NYC does not guarantee uninterrupted access to digital services and is not responsible for technical interruptions caused by internet connectivity, third-party software, or device issues.

11. Third-Party Platforms

FitBodyNation NYC may use third-party providers, including Glofox, payment processors, and mobile applications, to facilitate services.

We are not responsible for the independent policies, security practices, or service interruptions of third-party platforms.

Your use of third-party platforms may also be governed by their separate terms and policies.

12. Privacy

Your use of our services may involve the collection and processing of personal information. Please refer to our Privacy Policy for information regarding how we collect, use, and protect your information.

13. VIRTUAL Services and media consent

FitBodyNation NYC may provide services through online platforms including, but not limited to, Google Meet.

The Company reserves the right to record classes, workshops, consultations, and events for business, educational, operational, quality assurance, or promotional purposes.

By participating in any in-person or virtual service, you grant FitBodyNation NYC permission to use photographs, screenshots, video recordings, audio recordings, testimonials, and related media containing your likeness, image, voice, or participation for marketing, promotional, educational, and business purposes without additional compensation.

If you do not wish to be featured in promotional materials, you must notify FitBodyNation NYC in writing prior to participation. FitBodyNation NYC will make reasonable efforts to honor such requests but cannot guarantee exclusion from all group media.

14. Limitation of Liability

To the fullest extent permitted by law, FitBodyNation NYC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from:

Participation in classes
Use of the website or app
Booking or payment systems
Online content
Technical failures
Service interruptions

Our total liability for any claim shall not exceed the amount paid by you for the applicable service.

15. Indemnification

You agree to indemnify and hold harmless FitBodyNation NYC and its affiliates, owners, employees, contractors, and agents from any claims, damages, liabilities, losses, or expenses arising out of:

Your participation in services
Violation of these Terms
Misuse of the website, app, or services
Violation of any law or third-party rights

16. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of New York, without regard to conflict of law principles.

17. Dispute Resolution and Arbitration

Any dispute arising out of or relating to these Terms or the services provided by FitBodyNation NYC shall first be attempted to be resolved informally.

If a resolution cannot be reached, disputes may be resolved through binding arbitration in the State of New York, except where prohibited by law.

By agreeing to these Terms, you waive the right to participate in class-action lawsuits or jury trials to the extent permitted by law.